1 reviews | Active since Mar 2018
Disappointed
I am trying to call my bank Discovery I've dialed *** and ***
After the auto answer, asked for my number after getting verified through my banking app and the OTP text sent, the voice said I will be transfered to first assistant available till then the line was quiet, the 1st time on the ensure number 0696 I hanged up thinking it's my landline giving me network issues and dialed the banking number 9697 last digits,
Got Verified an all, I held on and put the line on speaker becouse I am thinking what is this, to my surprise I get a rating voice, when I'm still holding to be assisted HOW?!? Furthermore, the voice says if you are happy about the call press 1 or if you are not happy press 2
I pressed 2 of course, Then it was Goodbye.... No one came to the call not even a call back, I mean there's my number verified, Hope this publish get me a call from Discovery bank and Discovery ensure.
Will update.
I GOT TO MY BANKING APP TO ACCEPT AS PR THE VERIFICATION PROCESS I DIALED IN MY CONTACT NUMBER AND ID BUT STILL NO ONE CAME ON THE LINE
GUESS WHAT I JUST CALLED TODAY 16 JULY 2025 STILL AFTER I DIALED MY TELEPHONE NUMBER AND GET ON MY BANKING APP TO ACCEPT THE AUTO VOICE SAID I MUST HOLD FOR A BANKER TO BE ASSISTED, SAME THING HAPPENED NO ONE CAME ON THE LINE TILL THE LINE GOT OFF BY WHO I DONT HAVE AN IDEA
AND YET NO ONE HAS TRIED TO CONTACT ME TILL TODAY, I DONT APPRECIATE YOUR RESPOND WITHOUT PROPER INVESTIGATION MARUSHA
I CANTG STILL GET THROUGH ON YOUR LINE OF ***
I GOT TO MY BANKING APP TO ACCEPT AS PR THE VERIFICATION PROCESS I DIALED IN MY CONTACT NUMBER AND ID BUT STILL NO ONE CAME ON THE LINE
GUESS WHAT I JUST CALLED TODAY 16 JULY 2025 STILL AFTER I DIALED MY TELEPHONE NUMBER AND GET ON MY BANKING APP TO ACCEPT THE AUTO VOICE SAID I MUST HOLD FOR A BANKER TO BE ASSISTED, SAME THING HAPPENED NO ONE CAME ON THE LINE TILL THE LINE GOT OFF BY WHO I DONT HAVE AN IDEA
AND YET NO ONE HAS TRIED TO CONTACT ME TILL TODAY, I DONT APPRECIATE YOUR RESPOND WITHOUT PROPER INVESTIGATION MARUSHA
I CANTG STILL GET THROUGH ON YOUR LINE OF ***