SK
Sipokazi K
1 reviews | Active since Jul 2021
09 Mar 2023, 21:03
Disappointed
Called the call centre a few weeks ago about money that was coming from the US (shares) that was not being cleared. The agent advised me to open a currency specific account to avoid such issues in the future. She told me about the 3 types but did not divulge the pricing on this accounts.
I went on and opened them and to date I am more than R300 out of pocket just on charges.
I sent an email to close these accounts but no one has come back to me.
Discovery Bank please close those 3 accounts, I'd rather wait for clearance when I receive funds from my shares.
Helpful (0)
Replies (2)0
Replies (2)Discovery Bank's replyOfficial
10 Mar 2023, 14:10Hi Sipokazi
Please pardon my delayed response.
I am sorry you are having this experience with us, I am looking into your forex account closure and will advise soon.
Regards,
Palehelo
Please pardon my delayed response.
I am sorry you are having this experience with us, I am looking into your forex account closure and will advise soon.
Regards,
Palehelo
Discovery Bank's reply10 Mar 2023, 14:10
Official
Hi Sipokazi
Please pardon my delayed response.
I am sorry you are having this experience with us, I am looking into your forex account closure and will advise soon.
Regards,
Palehelo
Please pardon my delayed response.
I am sorry you are having this experience with us, I am looking into your forex account closure and will advise soon.
Regards,
Palehelo
SK
Sipokazi K's updateReviewer Update
10 Mar 2023, 20:42Hi Palehelo
Just checked, the accounts have not been closed yet
Just checked, the accounts have not been closed yet
SK
Sipokazi K's update10 Mar 2023, 20:42
Reviewer Update
Hi Palehelo
Just checked, the accounts have not been closed yet
Just checked, the accounts have not been closed yet
