1 reviews | Active since Dec 2024
DISAPPEARING FUNDS_Payment still not received after 6 days
I was paid my salary on 24th December at 4am in the morning and the funds have still not cleared. I was told that the funds would reflect, latest, Saturday 28th December 2024 but now it's Sunday morning, 29 December 2024 and I still have not received anything. I have had an unpleasant Christmas as a result.
It shows that the banking systems used are behind the current standard systems used at Discovery Bank are behind in comparison to the other South African Banks.
I had a recent problem where I issued an instant payshap payment to a vendor but the payment just disappeared and rhe vendor did not receive the funds but the transaction went through from my side and I even got the proof of payment. I noticed that you cant reverse payment and remove debit orders with Discovery bank. This has seriously got to be the slowest bank I have ever had to deal with. I urgently need this money to pay my bills and yet I was told it mya take ankther 10 days to investigate where the funds are.
Thank you for reaching out to us.
We apologize for the inconvenience that this may have caused.
I will look into this and provide you with feedback.
Regards,
Jabulile
Thank you for reaching out to us.
We apologize for the inconvenience that this may have caused.
I will look into this and provide you with feedback.
Regards,
Jabulile
