SP
Sakeenah P

1 reviews | Active since Jan 2015

20 Oct 2025, 09:29

Digital Banking is Bull****! ANGRY! Still NO Declaration a Month Later

Still, another two weeks have gone by, in total a month has gone by since I requested for Discovery to assist me and my husband with a Banking Declaration, again, I called in and expressed the urgency of it and still a single stamp or signage cannot wanna take a month to complete for both of us. Digital banking is bull**** if you ask me, the mere fact that you cannot respond to your clients in your agreed SLA is starting to make your organization seem like a ****!

0
Replies (4)
Discovery Bank
Discovery Bank's reply20 Oct 2025, 09:37
Official
Hi Sakeenah,

Thanks for reaching out to us.

I will be looking into this for you and provide you with feedback as soon as possible.

Kind regards
Nkhensani
SP
Sakeenah P's update20 Oct 2025, 09:44
Reviewer Update
I have heard this line two weeks ago also and no one bothered to get back to me!
Discovery Bank
Discovery Bank's reply20 Oct 2025, 14:40
Official
Hi Sakeenah,

I have been informed that your request has been successfully completed.

Kind regards
Nkhensani
SP
Sakeenah P's update20 Oct 2025, 15:05
Reviewer Update
Thank you, I received it. I appreciate that you took the time to actually get this sorted. I am hoping my husband also get his on his own email which is cassiema************