dicovery bank *****

i have been receiving sms's of purchases with a dicovery card , as well as emails of purchases to my private email account as well as to my phone. i think dicovery bank has my profile with identity ***** and has opened an account on my name and the more i am trying to tell them it is not me the person is shopping and they are not stopping this card or shopping on my name. this is disgusting and dont anyone ever go near this bank. day two and no one doing a thing and the person running around and me is shopping up a storm again today and im trying to get them to react