SG
Sanele G

1 reviews | Active since Oct 2010

24 Mar 2023, 08:44

Dicovery Bank Collections

My Discovery Credit card was handed over to MDB. For the last 14 months I have been making payment towards my credit card but yet every single day I get called by MDB Agents with different numbers and when I pick the phone no one is talking then phone hangs-up the next thing I get an SMS from MDB to contact them regarding my Discovery bank.

its so annoying that everyday I get harnessed by MDB Agent calling me with different number, I tried complaining to Discovery bank about this and no action has been taken regarding this issue.

0
Replies (2)
Discovery Bank
Discovery Bank's reply24 Mar 2023, 10:24
Official
Hi Sanele

I am currently looking into your query and I will provide you with feedback.

Regards
Beatrice.
Discovery Bank
Discovery Bank's reply28 Mar 2023, 15:45
Official
Hi Sanele

I am unable to provide the recordings as they are an external organisation however I will take this back to our Collections team and advise them that you have made arrangements on numerous occasions and the phone calls still do stop.

I will get back to you once I have feedback.

Regards
Beatrice.