sK
samuel K
1 reviews | Active since Jan 2015
21 Mar 2025, 13:45
Device deativated
My device got deactivated from the banking app leaving me without access to my bank account due to a transaction i made to my other account. The call helpline is not user friendly and cannot assist you without logging on to the app. Frustrated is an understatement to what i am feeling right now
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
21 Mar 2025, 13:53Hi Samuel
Thank you for reaching out to us.
I acknowledge your query, and I will assist you soon.
Regards
Tsholofelo
Thank you for reaching out to us.
I acknowledge your query, and I will assist you soon.
Regards
Tsholofelo
Best regards,
Discovery Bank's reply21 Mar 2025, 13:53
Official
Hi Samuel
Thank you for reaching out to us.
I acknowledge your query, and I will assist you soon.
Regards
Tsholofelo
Thank you for reaching out to us.
I acknowledge your query, and I will assist you soon.
Regards
Tsholofelo
Best regards,
Discovery Bank's replyOfficial
03 Apr 2025, 12:56Hi Samuel
I see that a complaint was logged, and final feedback was provided today via email. The lock on your account has been removed, and we apologize for the inconvenience caused.
Regards
Tsholofelo
I see that a complaint was logged, and final feedback was provided today via email. The lock on your account has been removed, and we apologize for the inconvenience caused.
Regards
Tsholofelo
Best regards,
Discovery Bank's reply03 Apr 2025, 12:56
Official
Hi Samuel
I see that a complaint was logged, and final feedback was provided today via email. The lock on your account has been removed, and we apologize for the inconvenience caused.
Regards
Tsholofelo
I see that a complaint was logged, and final feedback was provided today via email. The lock on your account has been removed, and we apologize for the inconvenience caused.
Regards
Tsholofelo
Best regards,