JD
Jacques D
1 reviews | Active since Jan 2012
09 Apr 2015, 10:11
Deposit into my card allocated to another account
I made an EFT transfer to Discovery Card, but unfortunately used a wrong card reference instead of my Discovery Card number. Immediately phoned customer services informing me to send an email to \missing payments"with the proof of payment and they will allocate the payment to my card. I received an email confirming the payment received. Only to find out the payment was put into my account"
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Replies (1)Discovery Bank's replyOfficial
09 Apr 2015, 10:53Hello jacquesdip,
Thank you for your comment and for bringing this matter to our attention.
We tried contacting you earlier, however you were not available. We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Office: +***
Fax: +***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We tried contacting you earlier, however you were not available. We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Office: +***
Fax: +***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply09 Apr 2015, 10:53
Official
Hello jacquesdip,
Thank you for your comment and for bringing this matter to our attention.
We tried contacting you earlier, however you were not available. We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Office: +***
Fax: +***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We tried contacting you earlier, however you were not available. We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Office: +***
Fax: +***
Email: ***
URL: http://www.discovery.co.za
