Department of Discovery

Discovery i would like to close my account with you guys with immediate effect, I have a *****ulent transaction on my account which is in a pending status , i am told you can't do anything about it . So as my bank you can't even safeguard my money and i tried calling your ***** department for like 5 times no answer like how you going to take 2000 years to reply to this review and please don't review if you gonna tell me the same thing . I need a solution