Deeply hurt by DISCOVERY BANK :-(

My accounts has been put on hold. Reason being my account has been flagged as *****. 1. Discovery Bank had no decency to phone me to advice me. I had to find out when I wanted to make a purchase when it was being declined. You can just image the embarresment I feld. 2. The ***** department is complete useless becuase nobody can assist on give answers. I was promised to be called back within 30 minutes, that never happend. I was promised to be called back by the manager still waiting their call. Then when I wanted to submit a complaint the lady said there is no number I must email. I googled and guess what there is a number and I can phone.... 3. Discovery Bank I am a mother of two young kids I need access to my funds, why is my account on hold? Please put yourself in my shoes, having your bank/medical aid/insurer/broker ect now treat me like some sort of ********. 4. You have complety lost my trust, I will be moving EVERYTHING! I cannot afford this happening to me again.

Deeply hurt