QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
15 Nov 2015, 12:55
Declined!
I went to purchase some goods @ Spar in Valhalla. By the terminal the cashier swiped my discovery card once terminal took long to went through so cashier took card out and swiped again. After first swipe received sms from Discovery stating money went out from account. Went i explained to cashier they didnt let me purchase the goods. What a humilation! Please rectify this immediately!
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
16 Nov 2015, 12:32Hello QuintonHenry,
Thank you for your comments and for bringing this matter to our attention.
As you mention, the transaction timed-out as the merchant could not connect to their bank.
We will revert with feedback.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As you mention, the transaction timed-out as the merchant could not connect to their bank.
We will revert with feedback.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,
Discovery Bank's reply16 Nov 2015, 12:32
Official
Hello QuintonHenry,
Thank you for your comments and for bringing this matter to our attention.
As you mention, the transaction timed-out as the merchant could not connect to their bank.
We will revert with feedback.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As you mention, the transaction timed-out as the merchant could not connect to their bank.
We will revert with feedback.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,