tK
thabiso K

1 reviews | Active since Oct 2016

05 May 2017, 08:11

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<p>I mistakenly paid funds into the discovery card from my online banking platform on the 08/02/17. I contacted dicovery card for a refund and a person by the name of Anita Yaso was handling my case,they told me to e-mail the proof of payment of which i did but later was told that they can not help me as they can not find my details on their sytem with my id number. I explained to them that i do not hold any products with their organization which is why they cant find any profile. All i did was to mistakenly pay into their card and request a refund. To date im still not refunded my funds and the money is sitting in their account as they claim that they can not help.They have my money and don't want to refund me.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply05 May 2017, 12:50
Official

Dear Thabz84

Thank you for your comments and for bringing this matter to our attention.

One of our s****ed consultants will be in contact shortly.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Best regards,