AB
Alwyn B
1 reviews | Active since Oct 2015
07 Oct 2015, 07:08
Debt settled in full - but account not reflecting
I settled my credit card debt with Discovery in Full on the 22nd September 2015. I was informed by Discovery that payment will take 3 days to reflect on my account. I contacted Discovery on the 1st of October and was informed that my payment is \lost". Discovery refuse to trace the payment even though I supp**** them with proof of payment and tracking numbers. I have now contacted Discovery on various occasions"
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
07 Oct 2015, 10:32Hello alwynbrits,
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply07 Oct 2015, 10:32
Official
Hello alwynbrits,
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za