DEBIT ORDER STILL NOT SORTED OUT
From last month I had an ongoing issue whereby my scheduled monthly debit order is being processed by Discovery. I have made a number of calls and still this is not sorted out. I'm experiencing the same problem this month. I am NOT going to make a special payment!!! You guys need to get your act together and sort this out. Please ensure that the debit order runs tonight!!!!
Dear ronnie-robertson
Thank you for your comments and for bringing this matter to our attention.
We understand that our consultant (Londolani) was in contact with you and your wife to discuss this matter and provide feedback to your wife today.
Thank you for your patience while we resolve this matter.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Dear ronnie-robertson
Thank you for your comments and for bringing this matter to our attention.
We understand that our consultant (Londolani) was in contact with you and your wife to discuss this matter and provide feedback to your wife today.
Thank you for your patience while we resolve this matter.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard