AN
Abegail N

1 reviews | Active since Jan 2012

03 Aug 2021, 16:00

Debit order monthly paid account - suspended

Account that is paid by debit order every month without fail...I get a notification that my account has been suspended because my account is not in good standing> 1. account paid via debit order monthly 2. used on 60% of the credit limit Tell me if you don't want to me to bank with you, so happy I didn't switch my daily banking to Discovery Bank

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Replies (1)
Discovery Bank
Discovery Bank's reply03 Aug 2021, 16:48
Official
Hi Abegail

I'm sorry to hear that.

I've had a look at your account I do see the debit order and a case was logged for the removal of the lock as you already contacted the call centre earlier today. Apologies for any inconvenience this caused you.

Regards
AJ