1 reviews | Active since Sept 2017
Debit order complaint
I received a disturbing sms this morning to say that my card payment is overdue. Discovery debits me at the end/beginning of every month and for you to say that is not on. If you guys did not debit my account please do not make it my issue as I chose this preferred method of payment for a reason. I now get an SMS saying that I must pay double the amount, and I must pay it immediately. Why wasn't my account debited specifically in this month? You will need to fund that amount yourself as I am not in the wrong here and you are messing up my credit record for no reason. I am very disappointed
Thank you for your comment.
I have sent you an email which explains why your debit order was unable to be processed. Please ensure that you activate your new card so that there are no problems with your next debit order.
You can contact me directly if you have any additional questions.
Best regards
Rene
Thank you for your comment.
I have sent you an email which explains why your debit order was unable to be processed. Please ensure that you activate your new card so that there are no problems with your next debit order.
You can contact me directly if you have any additional questions.
Best regards
Rene
