SM
Sanele M

1 reviews | Active since Aug 2022

13 Apr 2023, 15:59

Data

I bought data and it was not loaded on my phone, did a follow-up and few days after they had promised that they will sort it out. I got a message from blue label saying they loaded the data which was a lie, I never any data. This was on the 5th of April. Again today the 12th Aprul bought data again early hours of the morning, hours later I still have not received my data, it was the same package as before. Launched another complain and no one has said anything to me. R200 worth of data. Basically Discovery bank is *****ing my money for nothing. Worse service ever had with the bank.

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Replies (1)
Discovery Bank
Discovery Bank's reply14 Apr 2023, 08:31
Official
Good day Sanele

Thank you for reaching out.

I'm so sorry to hear about your experience.

I am busy investigating your case and will provide feedback shortly.

Kind regards
Nicolene