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Opened up a bank account with Discovery. NO one help me with switching over from my current bank to the new discovery bank. Takes 6 weeks for debit order migrations to take place. Bank fees accumulated... Cannot close bank due to the fact that the bank fees that was never been used have to be settled first. Waiting on the line for 10 minutes to talk to a manager. but no response. FNB by the other hand would have assisted me with the debit order switching from my Nedbank. Also no consultant even emailed, nor informed my on how they can make the process easier for me. As a consumer the bank that you app**** for has to take the extra mile to help clients cut over