1 reviews | Active since Jun 2015
Customer service non-existent
<p>I've had the misfortune of my Discovery Credit card being blocked due to an error with my pin.</p> <p>I've contacted Discovery card now for 2 days on all the customer service numbers.</p> <p>They DO NOT ANSWER. I've called through out the day and their phone just rings. Do they not care about their customer????!!!! I've also contacted them via email and received an automated message saying that I would be contacted within 48 hours... I'm still waiting. Extremely poor customer service I am disgusted.</p>
Your office just called me and hung up as soon as I answered the call. Really now????
https://twitter.com/Rob_17_/status/ ********** ********** 9344
Your office just called me and hung up as soon as I answered the call. Really now????
https://twitter.com/Rob_17_/status/ ********** ********** 9344
Hello Robinfelton1,
Thank you for your comments and for bringing this matter to our attention.
We understand that our consultant (Velencia) was in contact with you today to discuss this matter and provide feedback to you.
We sincerely apologise for any inconvenience caused.
Your reference number is – ***.
Regards
Discovery Card Team
Hello Robinfelton1,
Thank you for your comments and for bringing this matter to our attention.
We understand that our consultant (Velencia) was in contact with you today to discuss this matter and provide feedback to you.
We sincerely apologise for any inconvenience caused.
Your reference number is – ***.
Regards
Discovery Card Team