MN
Mark N

1 reviews | Active since Mar 2009

20 May 2021, 09:48

********* can control my credit card.

I had the unfortunate experience of being ****** on Tuesday 18th May 2021. My Discovery Credit card was taken and used. When I had the credit card, I always had to enter a pin before the transaction was approved. Apparently, Discovery activated the tap and go (massive security risk) and did not notify me. The rude consultant that I called told me that I will be responsible for the purchases because the card is a “Tap and Go” and the ********* had the card. I have now closed my credit card account and Discovery can keep the credit cards that ********* can control. Warning to the public, do not trust that Discovery have your best interests when you get a credit card, they have their best financial gain agenda.

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Replies (2)
Discovery Bank
Discovery Bank's reply20 May 2021, 14:49
Official
Hi Mark 

Thank you for bringing this to my attention. 

We will have a look into your experience with Discovery Bank, and ensure this does not repeat itself in the future. 

Please do remember that the Tap and Go function is standard feature on all Discovery Bank cards, and if your card is compromised, the owness is up to you to ensure that you report this as soon as possible. 

By doing this you will ensure that your cards funds are not **********ly used in anyway.

You can contact us anytime on the toll-free number (0800) 07 96 97. 

Regards 
Girshwin

MN
Mark N's update23 May 2021, 11:37
Reviewer Update
Please can you close this account with immediate effect. I do not want to be exposed to Discovery Banks security risks. I have already paid off the ********** credit card transactions. I clearly understand that Discovery Bank has no problems with ********* using their client cards. Please confirm in writing when this is completed.