Credit Limit Increase
App**** for a increased limit on the 8th October 2017 received mail limit increase approved from Barry Sunderlson Chief operating Officer. With a Quotation agreement attached. I am already paying for the new upgraded card. lots of documents has been requested and supp**** each time a email is generated stating a reply will be received in three working days wishful thinking . Other financial institutions check your history of card use and phone you to increase the limit. I don't know if its because its FNB "supported but pathetic
Thank you for your comment. I have sent you an email which responds regarding your limit increase. I have also advised that when unpacking the case I did pick up on some service failures which hindered this process and frustrated you terribly – I am sincerely sorry about this. I have already requested that corrective steps be taken to ensure that these issues are fixed with immediate effect.
Thank you again for your patience, please do let me know if there is anything further I can help you with.
Best regards
Rene
Thank you for your comment. I have sent you an email which responds regarding your limit increase. I have also advised that when unpacking the case I did pick up on some service failures which hindered this process and frustrated you terribly – I am sincerely sorry about this. I have already requested that corrective steps be taken to ensure that these issues are fixed with immediate effect.
Thank you again for your patience, please do let me know if there is anything further I can help you with.
Best regards
Rene