1 reviews | Active since Sept 2019
Credit Card reflecting 0 due to glitch in Discovery bank app
Discovery South Africa, please can you get your Affairs in order. This is simply unacceptable. I have not been able to use my Discovery bank card since 5th December 2019.
This was supposed to be a revolutionary bank state of the art technology and an user friendly app base.
Instead, there is nothing revolutionary about your system or processes. In fact it seems you can't seem to get the very basics of banking right. I have called multiple times and this issue just can't be resolved. I pay excessive fees for a less than desirable service.
I am not angry, I am just disappointed and I am really not enjoying this product. I will continue to assess whether I would like to continue using your banking product.
Its simple. Just do better!
Thank you for bringing your concerns to our attention.
Our records indicate that you have been contacted by our Executive Relationship Manager for assistance with the above.
Please accept our apologies for the inconvenience caused to you in this regard.
Kind regards
Thank you for bringing your concerns to our attention.
Our records indicate that you have been contacted by our Executive Relationship Manager for assistance with the above.
Please accept our apologies for the inconvenience caused to you in this regard.
Kind regards
