Credit card put on hold for being "deceased"

For the second time this year, Discovery Bank have placed my credit card on hold as I am "deceased". The last time it cost me in having to pay a penalty on a debit order which bounced and I had the hassle of getting two accounts repaid. I act as an executor for estates so the staff are marking me deceased instead of the deceased person. I wish your deceased estate department was as efficient in sorting out estates as they are in putting a hold on their clients accounts.