Credit Card Department Useless

The Customer Service is Pathetic in this department.

Tried to up my limit on my card through the website, firstly the form does not work properly so I was referred to contact them directly via a mail address.

I sent a mail through with the relevant information, and without a consultant even bothering to phone my they declined my request, even though my living expenses and commitments have changed and is currently incorrect on their website.

Upon trying to explain this I was dismissed and basically told that it doesn't matter they are not helping me even though last year they were willing to offer me double the amount my credit card limit is at the moment as a limit increase.

Now is this what you call customer service, I think not.....clearly nobody in that department is in the mood to work today. Maybe I should just take away all my business from discovery including my Medical Aid.