SK
Suzette K
1 reviews | Active since Oct 2010
04 Oct 2019, 11:59
Credit card cancellation
I have cancelled my discovery credit card on the 28th of August. today on the 4th of October, the credit card has not been cancelled. This is utterly bad service from Discovery card division as they do not even give feedback on the status of my cancellation.
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
04 Oct 2019, 13:48Hi Suzette K
As per your discussion with Discovery Life with regards to your Life integrator, with your Discovery Card premium was deducted and therefore your account can’t be closed.
Precious emailed you a bit earlier to confirm they are investigating and will resolve your query as urgently as possible.
Once resolved we will close your account.
Regards
Jaco
As per your discussion with Discovery Life with regards to your Life integrator, with your Discovery Card premium was deducted and therefore your account can’t be closed.
Precious emailed you a bit earlier to confirm they are investigating and will resolve your query as urgently as possible.
Once resolved we will close your account.
Regards
Jaco
Discovery Bank's reply04 Oct 2019, 13:48
Official
Hi Suzette K
As per your discussion with Discovery Life with regards to your Life integrator, with your Discovery Card premium was deducted and therefore your account can’t be closed.
Precious emailed you a bit earlier to confirm they are investigating and will resolve your query as urgently as possible.
Once resolved we will close your account.
Regards
Jaco
As per your discussion with Discovery Life with regards to your Life integrator, with your Discovery Card premium was deducted and therefore your account can’t be closed.
Precious emailed you a bit earlier to confirm they are investigating and will resolve your query as urgently as possible.
Once resolved we will close your account.
Regards
Jaco