Credit card *****

Unlike other banks, Discovery bank will not assist you in anyway, if you are a victim of credit card *****. Even if you weren't negligent and reported the ***** immediately. There is no authorisation of use of your credit card overseas also so in this case the ***** was committed in Uzbekistan, however this didn't raise any concern and the banks system allowed 3 separate transaction in average of R15k each to go out of my account without the need for any OTP or approvals. In addition discovery bank advised a 72hour turn around to the ***** investigation, after 14 days and numerous follow up calls, Clive from the ***** department finally contacted me to say there is nothing that can be done, will be laying a complaint with the Ombudsman. Being a discovery bank client since it's inception this is extremely disappointing, and I will definitely be moving to another bank.