iW
ivan W
1 reviews | Active since Mar 2013
12 Jun 2026, 09:23
Credit and bank account ****
This bank and its sales agents have *****ulently opened 3 accounts including a credit card in my name. They deceived me in their actions to open these accounts. I realized what had happened and immediately requested account closure on the same day. They are now charging me for these accounts if I want them closed. But I never approved or used them. And reaching the correct people via phone call is practically impossible. This bank if you can call it that and all of its agents are **** artists.
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Replies (2)
Discovery Bank's replyOfficial
12 Jun 2026, 09:32Hi Ivan,
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and inconvenience you have experienced. Your concerns regarding the opening of accounts under your name without your full consent are taken extremely seriously.
Please be assured that I will be logging a formal complaint on your behalf so that we can conduct a thorough and impartial investigation into the origination of these accounts, including the actions of the sales agents involved. This process will help us determine exactly what occurred and ensure that any appropriate corrective measures are taken.
Once again, we apologize for your experience and appreciate you bringing this to our attention so we can address it appropriately.
Kind regards,
Marusha
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and inconvenience you have experienced. Your concerns regarding the opening of accounts under your name without your full consent are taken extremely seriously.
Please be assured that I will be logging a formal complaint on your behalf so that we can conduct a thorough and impartial investigation into the origination of these accounts, including the actions of the sales agents involved. This process will help us determine exactly what occurred and ensure that any appropriate corrective measures are taken.
Once again, we apologize for your experience and appreciate you bringing this to our attention so we can address it appropriately.
Kind regards,
Marusha
Discovery Bank's reply12 Jun 2026, 09:32
Official
Hi Ivan,
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and inconvenience you have experienced. Your concerns regarding the opening of accounts under your name without your full consent are taken extremely seriously.
Please be assured that I will be logging a formal complaint on your behalf so that we can conduct a thorough and impartial investigation into the origination of these accounts, including the actions of the sales agents involved. This process will help us determine exactly what occurred and ensure that any appropriate corrective measures are taken.
Once again, we apologize for your experience and appreciate you bringing this to our attention so we can address it appropriately.
Kind regards,
Marusha
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and inconvenience you have experienced. Your concerns regarding the opening of accounts under your name without your full consent are taken extremely seriously.
Please be assured that I will be logging a formal complaint on your behalf so that we can conduct a thorough and impartial investigation into the origination of these accounts, including the actions of the sales agents involved. This process will help us determine exactly what occurred and ensure that any appropriate corrective measures are taken.
Once again, we apologize for your experience and appreciate you bringing this to our attention so we can address it appropriately.
Kind regards,
Marusha
iW
ivan W's updateReviewer Update
26 Jun 2026, 15:57Still waiting. And I have to keep phoning and stressing myself out. Because your people are either too lazy or *********** to do their work
iW
ivan W's update26 Jun 2026, 15:57
Reviewer Update
Still waiting. And I have to keep phoning and stressing myself out. Because your people are either too lazy or *********** to do their work