bK
byron K

1 reviews | Active since Jul 2011

28 Aug 2025, 20:48

Crdit card decline

App**** for a credit and have to submit my wife's bank details as she is paying for the bond not me. They declined based on that and think it is bad business practice. Was pre approved and they just cause your good credit score to drop.

0
Replies (3)
Discovery Bank
Discovery Bank's reply28 Aug 2025, 20:59
Official
Hey Byron.

We apologize for the experience that you have had.

Was a decline letter shared with you by our credit team?

Kind regards,
Mpho.

Best regards,

bK
byron K's update28 Aug 2025, 21:53
Reviewer Update
No letter was received instead was requested to download app and logde a grievance submission. No bond is going off my accounts and will not submit my wife's bank statements.
Discovery Bank
Discovery Bank's reply01 Sept 2025, 11:07
Official
Hi Byron.

I have reviewed your profile.

If you are married in community of property we may need your partner's proof of income and expenses documents for further financial verification.

Unfortunately this may be an inconvenience, however it is solely for verification purposes. Should you wish to complete your application you can do so on your Discovery Bank app.

Kind regards,
Mpho.

Best regards,