SS
Shuping S
1 reviews | Active since Apr 2022
22 Jan 2024, 19:29
Courier partner
Dear Discovery. I would like to believe that you offer excellent services, however, your courier partner isn't doing you justice. They honestly don't do anyone justice. I suggest you stop working with DSV if you want to protect your reputation. They never deliver on time and then send messages of not getting a hold of a person when they never even tried to get a hold of a person. ALWAYS
Helpful (0)
Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
22 Jan 2024, 19:35Hi Shuping
Thanks for reaching out to us.
I will have this complaint escalated to our card delivery team to have this matter and get your card delivered to you as soon as possible.
Regards
Girshwin
Thanks for reaching out to us.
I will have this complaint escalated to our card delivery team to have this matter and get your card delivered to you as soon as possible.
Regards
Girshwin
Discovery Bank's reply22 Jan 2024, 19:35
Official
Hi Shuping
Thanks for reaching out to us.
I will have this complaint escalated to our card delivery team to have this matter and get your card delivered to you as soon as possible.
Regards
Girshwin
Thanks for reaching out to us.
I will have this complaint escalated to our card delivery team to have this matter and get your card delivered to you as soon as possible.
Regards
Girshwin
SS
Shuping S's updateReviewer Update
29 Jan 2024, 17:23Good day.
Thank you for coming back to me and trying by all means to resolve the matter.
Despite your efforts, DSV did what they did again last week.
Can't you use a deferent company to deliver please. DSV isn't professional and that is going to cost you businesses like I said last week.
Thank you for coming back to me and trying by all means to resolve the matter.
Despite your efforts, DSV did what they did again last week.
Can't you use a deferent company to deliver please. DSV isn't professional and that is going to cost you businesses like I said last week.
SS
Shuping S's update29 Jan 2024, 17:23
Reviewer Update
Good day.
Thank you for coming back to me and trying by all means to resolve the matter.
Despite your efforts, DSV did what they did again last week.
Can't you use a deferent company to deliver please. DSV isn't professional and that is going to cost you businesses like I said last week.
Thank you for coming back to me and trying by all means to resolve the matter.
Despite your efforts, DSV did what they did again last week.
Can't you use a deferent company to deliver please. DSV isn't professional and that is going to cost you businesses like I said last week.
Discovery Bank's replyOfficial
06 Feb 2024, 13:47Hi Shuping
So sorry for the delayed response.
I would like to follow-up on whether your card has been delivered as yet?
Regards
Girshwin
So sorry for the delayed response.
I would like to follow-up on whether your card has been delivered as yet?
Regards
Girshwin
Discovery Bank's reply06 Feb 2024, 13:47
Official
Hi Shuping
So sorry for the delayed response.
I would like to follow-up on whether your card has been delivered as yet?
Regards
Girshwin
So sorry for the delayed response.
I would like to follow-up on whether your card has been delivered as yet?
Regards
Girshwin
SS
Shuping S's updateReviewer Update
06 Feb 2024, 14:53Yes it has.
Thank you.
Thank you.
SS
Shuping S's update06 Feb 2024, 14:53
Reviewer Update
Yes it has.
Thank you.
Thank you.