1 reviews | Active since Oct 2016

24 May 2017, 08:40

Courier delivery

<p>7.40 am horn is blowing in street for 15 minutes. my phone rings its Discovery Card. at my gate delivering my card. 15 year old tass with a hooded man sat inside. doesnt phone clients doesnt want to waste his airtime . would rather dsturb the whole street. When i present him my standard bank statement he wants to not just read the address name and date he wants to go through my transactions also, I refuse this. there must be 50 other envolopes filled with other peoples CC cards in full view strewn over passenger seat. it looked like he had coome to rob me.... Disgracefull lack if security- lack of professional service . </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply24 May 2017, 13:29
Official

Dear richard-andrew-hamilton-scott

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***