EK
Elzanne K
1 reviews | Active since Aug 2017
04 Oct 2023, 09:13
Concerned
Good day please assist asap.. i still have not received any feedback regarding my FICA papers I submitted, i phoned on Monday reference nr ***4 the customer service consultant assured me that attaching my capitec proof of adress will be fine.. i have nit received a mail confirmation that my last documents i have send is correct thats the only proof of adress i have @ the moment and its also stated on my income state the adress… as i was told on a email my account will be closed if I don’t send relevant documents? Funny how my partner has not received a mail like this yet from discovery bank quite concerned that this might be a ****??? Asking for my documents
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
04 Oct 2023, 09:53Hi Elzanne
Thanks for reaching out to us.
Our systems show that your account has been fully FICA and all documents have been accepted.
Please do accept my apologies for the confusion caused to you.
Regards
Girshwin.
Thanks for reaching out to us.
Our systems show that your account has been fully FICA and all documents have been accepted.
Please do accept my apologies for the confusion caused to you.
Regards
Girshwin.
Discovery Bank's reply04 Oct 2023, 09:53
Official
Hi Elzanne
Thanks for reaching out to us.
Our systems show that your account has been fully FICA and all documents have been accepted.
Please do accept my apologies for the confusion caused to you.
Regards
Girshwin.
Thanks for reaching out to us.
Our systems show that your account has been fully FICA and all documents have been accepted.
Please do accept my apologies for the confusion caused to you.
Regards
Girshwin.
EK
Elzanne K's updateReviewer Update
04 Oct 2023, 10:13Hi Girshwin thanks so much I highly appreciate the quick responds
EK
Elzanne K's update04 Oct 2023, 10:13
Reviewer Update
Hi Girshwin thanks so much I highly appreciate the quick responds
Discovery Bank's replyOfficial
04 Oct 2023, 10:16Its a pleasure.
If you do need any further assistance, please do not hesitate to contact us.
Regards
Girshwin
If you do need any further assistance, please do not hesitate to contact us.
Regards
Girshwin
Discovery Bank's reply04 Oct 2023, 10:16
Official
Its a pleasure.
If you do need any further assistance, please do not hesitate to contact us.
Regards
Girshwin
If you do need any further assistance, please do not hesitate to contact us.
Regards
Girshwin
EK
Elzanne K's updateReviewer Update
04 Oct 2023, 13:32I will always Girshwin i have never had a issue with your service its only now with this fica docs that i really got concerned
EK
Elzanne K's update04 Oct 2023, 13:32
Reviewer Update
I will always Girshwin i have never had a issue with your service its only now with this fica docs that i really got concerned
Discovery Bank's replyOfficial
13 Oct 2023, 09:35Hi Elzanne
Just following up on this matter.
Has your FICA issue been resolved?
Regards
Girshwin
Just following up on this matter.
Has your FICA issue been resolved?
Regards
Girshwin
Discovery Bank's reply13 Oct 2023, 09:35
Official
Hi Elzanne
Just following up on this matter.
Has your FICA issue been resolved?
Regards
Girshwin
Just following up on this matter.
Has your FICA issue been resolved?
Regards
Girshwin