Complicity in Possible ID theft and *****

<p>Three weeks ago...if not more longer while dealing with another issue with Discovery (that they haven’t bothered resolving yet either). It came to my attention that someone working at discovery had gone and changed my cell phone number on my credit card account...Someone else was receiving all of my transaction information and who knows what else. That same person could have been getting my ID number my card numbers Pins etc.</p> <p> </p> <p>I spoke to Yurrick at Discovery Card and voiced my concerns with this and how it could lead to Identity theft and ********** transactions on my account. I also stated how all my details could have been put out into the public domain by this same person who either works at discovery and is *****ing info by changing peoples contact details or that their systems have been hacked and there is a complete lack of security on their systems. I have already started to receive phone calls asking me about my Discovery Credit card and requesting birthdates and to confirm my address. when i ask them to verify they are from discovery they hang up.</p> <p> </p> <p>At first he just kept on telling me that it wasn’t really an issue, until I warned him that I will go public if they don’t take this issue seriously. Eventually he told me, rather reluctantly, that they will look into it and get back to me. I have not heard a word back from discovery. My messages go unanswered, calls are not returned. </p> <p> </p> <p>This leads me to believe that either Discovery just doesn’t care about its long time customers and doesn’t take real issues of ID theft, and staff partaking in ******* activities seriously or they are aware and are having serious security issues and wish to keep it quiet.</p> <p>I am going to give discovery an hour to get back to me with the reasons for not taking the breach of my privacy and account seriously or I will start taking this further along the legal and public route. </p> <p>I didn’t want it to come to this but Discovery has chosen to ignore me.</p>