NM
Neo M

1 reviews | Active since Dec 2023

05 Dec 2023, 11:55

Completely unfair

I was forced as a former employee of fgro red to get a discovery bank card during their trial phase of introducing discovery bank into the company , despite my reluctance. After receiving the card I DID NOT USE IT AT ALL , however today 05/12/23 11:02 to my dismay as i wanted to cancel the card i was made aware that the account is at -R317.38 . Call recording with the discovery bank ***7. I was afraid to cancel the card as i feared i might loose my job. After resigning in December due to personal issues i was still unable to cancel the card as it slipped my mind. It is completely unfair that i have to settle this amount when i never wanted the card to begin with. Fix it.

0
Replies (3)
Discovery Bank
Discovery Bank's reply06 Dec 2023, 06:12
Official
Hi Neo

I am currently investigating your query and I will provide you with feedback.

Regards
Beatrice.
NM
Neo M's update06 Dec 2023, 14:51
Reviewer Update
I appreciate the quick response to my matter. Discovery bank has settled the amount and closed the account. Thank you.
Discovery Bank
Discovery Bank's reply13 Dec 2023, 11:06
Official
Hi Neo

I am glad that you have been assisted.

I sincerely apologise for the experience that you had with us.

Regards
Beatrice.