MM
Mziwandile M
1 reviews | Active since Jul 2023
04 Jul 2023, 22:35
Complaint
I regret the day I joined this bank , my account is frozen can do anything,I can't even buy food it's frozen when you call them they say will get back to you guys don't even go Open and account with them I just regret the day joining them having through that they have better service but their service is poor never join this bank guy
Helpful (0)
Replies (12)0
Replies (12)
Discovery Bank's replyOfficial
05 Jul 2023, 09:28Hi Mzwandile
I have checked and can see that your cases is with our ***** team, I am not permitted to view the note on the case so I will ask the ***** investigator to provide you with feedback directly.
Regards,
Palehelo
I have checked and can see that your cases is with our ***** team, I am not permitted to view the note on the case so I will ask the ***** investigator to provide you with feedback directly.
Regards,
Palehelo
Discovery Bank's reply05 Jul 2023, 09:28
Official
Hi Mzwandile
I have checked and can see that your cases is with our ***** team, I am not permitted to view the note on the case so I will ask the ***** investigator to provide you with feedback directly.
Regards,
Palehelo
I have checked and can see that your cases is with our ***** team, I am not permitted to view the note on the case so I will ask the ***** investigator to provide you with feedback directly.
Regards,
Palehelo
MM
Mziwandile M's updateReviewer Update
05 Jul 2023, 09:44I phoned and I was told to wait for 72hours Which was the last day yesterday so when am I going to receive feedback this need to be solved ASAP
MM
Mziwandile M's update05 Jul 2023, 09:44
Reviewer Update
I phoned and I was told to wait for 72hours Which was the last day yesterday so when am I going to receive feedback this need to be solved ASAP
Discovery Bank's replyOfficial
06 Jul 2023, 07:20 Hi Mzwandile
I am escalating this for you.
Regards,
Palehelo
I am escalating this for you.
Regards,
Palehelo
Discovery Bank's reply06 Jul 2023, 07:20
Official
Hi Mzwandile
I am escalating this for you.
Regards,
Palehelo
I am escalating this for you.
Regards,
Palehelo
MM
Mziwandile M's updateReviewer Update
07 Jul 2023, 03:21I just hope as it's Friday will receive a positive News regarding ***** case that was placed on me so please keep me updated I want my account back
MM
Mziwandile M's update07 Jul 2023, 03:21
Reviewer Update
I just hope as it's Friday will receive a positive News regarding ***** case that was placed on me so please keep me updated I want my account back
MM
Mziwandile M's updateReviewer Update
07 Jul 2023, 11:44Until today I haven't received anything about the case guys what is going on
MM
Mziwandile M's update07 Jul 2023, 11:44
Reviewer Update
Until today I haven't received anything about the case guys what is going on
MM
Mziwandile M's updateReviewer Update
12 Jul 2023, 20:36How many days now still complaining about the same thing guys will you attend our case
MM
Mziwandile M's update12 Jul 2023, 20:36
Reviewer Update
How many days now still complaining about the same thing guys will you attend our case
MM
Mziwandile M's updateReviewer Update
13 Jul 2023, 08:24The time they phone I had loadshedding so it's better to communicate with me through emails I also send them emails so if they can't reach me which other method did they used ?
MM
Mziwandile M's update13 Jul 2023, 08:24
Reviewer Update
The time they phone I had loadshedding so it's better to communicate with me through emails I also send them emails so if they can't reach me which other method did they used ?
Discovery Bank's replyOfficial
14 Jul 2023, 09:48Hi Mzwandile
Noted, we will ask our team to communicate to you through email.
Regards,
Palehelo
Noted, we will ask our team to communicate to you through email.
Regards,
Palehelo
Discovery Bank's reply14 Jul 2023, 09:48
Official
Hi Mzwandile
Noted, we will ask our team to communicate to you through email.
Regards,
Palehelo
Noted, we will ask our team to communicate to you through email.
Regards,
Palehelo
MM
Mziwandile M's updateReviewer Update
14 Jul 2023, 10:33That might be a good idea indeed coz I want my account back
MM
Mziwandile M's update14 Jul 2023, 10:33
Reviewer Update
That might be a good idea indeed coz I want my account back
Discovery Bank's replyOfficial
18 Jul 2023, 10:10Hi Mzwandile
My ***** team confirms that you called in this morning and you confirmed that the investigator on your case can contact you, I have also added that they should email you should they not get through to you.
Regards,
Palehelo
My ***** team confirms that you called in this morning and you confirmed that the investigator on your case can contact you, I have also added that they should email you should they not get through to you.
Regards,
Palehelo
Discovery Bank's reply18 Jul 2023, 10:10
Official
Hi Mzwandile
My ***** team confirms that you called in this morning and you confirmed that the investigator on your case can contact you, I have also added that they should email you should they not get through to you.
Regards,
Palehelo
My ***** team confirms that you called in this morning and you confirmed that the investigator on your case can contact you, I have also added that they should email you should they not get through to you.
Regards,
Palehelo
MM
Mziwandile M's updateReviewer Update
18 Jul 2023, 19:25Thanks 👍👍
MM
Mziwandile M's update18 Jul 2023, 19:25
Reviewer Update
Thanks 👍👍
Discovery Bank's replyOfficial
19 Jul 2023, 15:37It's always my pleasure.
Discovery Bank's reply19 Jul 2023, 15:37
Official
It's always my pleasure.