Complaint

COMPLAINT / CAPITEC / DISCOVERY / ABSA BANK ON THE 20TH DECEMBER I HAD TRANSFERED MONEY FOR MY FNB ACCOUNT TO CAPITEC TO KEEP IT SAFE FOR JANUARY, DURING THE DAY THE APP ALERTED THAT THE MONEY IS IN MY ACCOUNT Minutes later, i went on my app and saw the money gone. A beneficiary was loaded and paid. I logged a ***** case with capitec... i was told that the funds was sent to discovery bank andf further chased to absa. Absa requested an affidavit which i did sent. The 30 day period has surpassed and yet capitec is failing in fighting for me. Matter keeps being escalated to discovery without feedback received bsck. I will never bank with capitec nor discovery. They are a fly by night banks.

Discovery is just as pathetic in terms of communication. Not worth having a bank. As its easy to take a bank acc by identity theft clients.. no protocols is followed.

What happened to your standards