Clueless Discovery

<p>Easily the most inept and unuser friendly service I got from these clowns. </p> <p> </p> <p>First off; they registered my card under the incorrect surname in July 2016. I called their call centre numerous times and exchanged emails with a lot of consultants, who were quite frankly, grossly ***********. As you can imagine, I cannot do online banking due to this blunder from them. </p> <p> </p> <p>Now more than a year later I am still at square one. After numerous tedious forms being filled and sent up and down and after receiving confirmation from one of their consultants that it would take 3 working days for the change of surname to reflect - I am still no where near having my surname changed.</p> <p> </p> <p>I am sorely disappointed by this and need it to be sorted out as a matter of urgency, before I decide to use another more user friendly service provider!</p> <p> </p> <p>FIX IT!</p>