Closure - Terrible service and delays

<p>I called on the 12th July and requested a settlement amount. I paid the amount provided and called on the 13th to request closure. I was only sent forms yesterday (20 July) which I completed and returned. I received an email this afternoon saying that a further amount was required to close the account and the settlement amount was only valid for today - this email was sent at 16:46 on a Friday afternoon!</p> <p> </p> <p>Seems to me that these are delaying tactics to continue requesting unnecessary fees. The settlement has been paid and I will not pay another cent. Hope that the R36.33 makes a huge difference to your bottom line Discovery. Your service and ethics are pathetic.</p>