Closing Discovery credit card with no assistance but delay

Discovery email system definitely is working effectively but one cannot assure that Discovery put effort to allow customer to close an account within the reasonable period.

23 July Email request to cancel discovery card – ********** 127 24 July Discovery confirmed acknowledged - ********** 812 27 July Discovery request to complete a closure form and advised the account would be close within 2 to seven working days – ********** 853 27 July Email back with the signed closure form – ********** 659 13 Aug Email follow up with Discovery – ********** 421 14 Aug Still no response from Discovery