Closing Discovery Bank account

Item: Discovery Bank
Rating: 3
Author: Jacques R

I am in Saudi Arabia and struggling to contact them to close my account. After they moved from FNB it has been a struggle. Also my online account is locked. Just want to find out what was last interest. I also do not have a South African mobile nr anymore to fix the online lock issue. The struggle goes on :-(

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

18 Jan 2022, 20:13

Hi Jacques

Thanks for reaching out.

I can assist you with logging a closure request and provide you with your latest statement.

Please advise if I can continue with logging the closure request.

Kind regards
Nicolene

Discovery Bank's reply18 Jan 2022, 20:13

Official

Jacques R's updateReviewer Update

18 Jan 2022, 20:59

Yes please thank you so much.

Jacques R's update18 Jan 2022, 20:59

Reviewer Update

Yes please thank you so much.

Discovery Bank's replyOfficial

24 Jan 2022, 09:57

Good day Jacques

Thank you very much for your feedback.

You can visit the Discovery Bank website to close your account by following the below steps:

Log in to online.discovery.bank - if you don’t have login details select REGISTER
Once you are logged in, we may ask you to verify some personal information. We’ll then display the default ACCOUNTS page, which lists your accounts
Select Close Account on the account tile for the credit card account you want to close

Kind regards
Nicolene

Discovery Bank's reply24 Jan 2022, 09:57

Official

Good day Jacques

Thank you very much for your feedback.

You can visit the Discovery Bank website to close your account by following the below steps:

Log in to online.discovery.bank - if you don’t have login details select REGISTER
Once you are logged in, we may ask you to verify some personal information. We’ll then display the default ACCOUNTS page, which lists your accounts
Select Close Account on the account tile for the credit card account you want to close

Kind regards
Nicolene