HD
Heath D
1 reviews | Active since Dec 2015
26 Sept 2024, 10:32
Closing Discovery Account
Hi Discovery
I've been trying to close my account. I've tried using the international call number, but I have been on hold for over an hour with 'high call volumes' on repeat; I'm calling from the UK, which costs me money per minute.
It is ridiculous that closing a digital banking product can only be done on the phone.
Please will someone contact me to arrange to close my discovery account?
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Replies (1)
Discovery Bank's replyOfficial
01 Nov 2024, 14:15Hi Heath,
Thank you for reaching out to us.
I apologize for the inconvenience that this may have caused.
Our records indicate that an account closure was logged for you and the account has been closed as per your request.
Should you have any further questions, please feel free to reach out to us on any of our social media platforms.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for the inconvenience that this may have caused.
Our records indicate that an account closure was logged for you and the account has been closed as per your request.
Should you have any further questions, please feel free to reach out to us on any of our social media platforms.
Regards,
Jabulile
Discovery Bank's reply01 Nov 2024, 14:15
Official
Hi Heath,
Thank you for reaching out to us.
I apologize for the inconvenience that this may have caused.
Our records indicate that an account closure was logged for you and the account has been closed as per your request.
Should you have any further questions, please feel free to reach out to us on any of our social media platforms.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for the inconvenience that this may have caused.
Our records indicate that an account closure was logged for you and the account has been closed as per your request.
Should you have any further questions, please feel free to reach out to us on any of our social media platforms.
Regards,
Jabulile