JM
Joe M

1 reviews | Active since Jun 2016

14 Nov 2024, 22:46

Close my account Please

When the account was offered to me I did not have clarify how the account works, so I did not use much of the account .when I wanted to close the account cause they charge me banking charges with interest i was told i cant closed the account until the full amount is paid of the bank charges ,how ethical is that . So again this month they charge me interest on bank charges .I have never seen This before

0
Replies (1)
Discovery Bank
Discovery Bank's reply20 Nov 2024, 11:12
Official
Hi joe,

Thank you for reaching out to us.

I apologize for the frustration that this may have caused. I will look into this and provide you with feedback as soon as possible.

Regards,
Jabulile