Check your behaviour Discovery Bank

I am utterly disappointed with Discovery Bank. Simply a new and innovative way to rip its customers off. I was happy with my FNB backed credit card, without all the smoke and mirrors. Suddenly I am paying a whole bunch of new fees, like for a cheque account for R90 pm, and a vitality money premium for R35 pm, of course this is over and above the Vitality premium I pay on my medical aid, and if that isn’t t enough, I get charged interest on these amounts. As a behavioural bank I'd propose you look at your own behaviour.

I don’t mind paying a fee for my credit card but all this other unnecessary nonsense is not for me. I have asked to have the cheque account closed, but was told this could only be done if I paid the outstanding fees, bear in mind the only transactions on this account have been generated by DB. On principle I have not paid them, which I believe to be right and fair, if they do not come to the party I am reporting them to the Banking Ombudsman.

Written after holding for more than 28 minutes - would have liked to deal with your call centre.