Charged for credit card that I don't have

Item: Discovery Bank
Rating: 1
Author: Jonathan D

I don't have a credit card, but am continuing to be charged for one. Discovery refuses to resolve it, and will not contact me back.

What more can I do to resolve this Discovery?

Helpful (0)

Replies (4)

Discovery Bank's replyOfficial

19 Jan 2022, 14:26

Hi Jonathan

Thanks for reaching out to us. According to our systems, a closure process is in progress and feedback will be provided to you directly.

For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.

Regards

Thuli

Discovery Bank's reply19 Jan 2022, 14:26

Official

Hi Jonathan

Thanks for reaching out to us. According to our systems, a closure process is in progress and feedback will be provided to you directly.

For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.

Regards

Thuli

Discovery Bank's replyOfficial

25 Jan 2022, 13:35

According to our systems the account closure team has sent you a settlement balance to which the case has been pended, awaiting a response from you.

For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.

Discovery Bank's reply25 Jan 2022, 13:35

Official

According to our systems the account closure team has sent you a settlement balance to which the case has been pended, awaiting a response from you.

For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.

Jonathan D's updateReviewer Update

26 Jan 2022, 00:40

I don’t understand how you can still think that there is a settlement balance for a credit card that I have never had - most ********* business practice.

Jonathan D's update26 Jan 2022, 00:40

Reviewer Update

I don’t understand how you can still think that there is a settlement balance for a credit card that I have never had - most ********* business practice.

Discovery Bank's replyOfficial

17 Feb 2022, 10:20

According to our systems your account has been terminated. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.

Regards

Thuli

Discovery Bank's reply17 Feb 2022, 10:20

Official

According to our systems your account has been terminated. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.

Regards

Thuli