SF
Steven F
1 reviews | Active since Mar 2009
26 Sept 2025, 09:09
Changed devices and now cannot logon
I have a new phone, I can logon to Discovery Health but cannot logon to the Discovery banking app nor via the website. The website states its trying to verify my identity on the the old device 23117RA68G. Operators cannot help, so now what?
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
26 Sept 2025, 09:17Hi Steven,
Thank you for making us aware of this. My apologies for this inconvenience. To assist you with this as efficiently as possible, kindly confirm the issue or error message you are experiencing on the Discovery Bank app?
Kind regards,
Marusha
Thank you for making us aware of this. My apologies for this inconvenience. To assist you with this as efficiently as possible, kindly confirm the issue or error message you are experiencing on the Discovery Bank app?
Kind regards,
Marusha
Discovery Bank's reply26 Sept 2025, 09:17
Official
Hi Steven,
Thank you for making us aware of this. My apologies for this inconvenience. To assist you with this as efficiently as possible, kindly confirm the issue or error message you are experiencing on the Discovery Bank app?
Kind regards,
Marusha
Thank you for making us aware of this. My apologies for this inconvenience. To assist you with this as efficiently as possible, kindly confirm the issue or error message you are experiencing on the Discovery Bank app?
Kind regards,
Marusha
SF
Steven F's updateReviewer Update
29 Oct 2025, 09:22Good day, all requested information was sent on 23 October. Please would you provide and update.
Thank you
Thank you
SF
Steven F's update29 Oct 2025, 09:22
Reviewer Update
Good day, all requested information was sent on 23 October. Please would you provide and update.
Thank you
Thank you