Cashback Con
<p>Purchases made within a statement period are 'conveniently' only 'processed' after the statement date consequently significantly reducing the cashback ! Discovery claim they have no control over when the merchants process their transactions. I say that we as consumers can only work on the actual transaction date and that the processing date is of no consequence to the cashback calculation in any event . . . .</p>
Dear mark-oosthuysen
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Best regards,
Dear mark-oosthuysen
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Best regards,
" Too bad so sad " is not the answer your customers like to hear when the cashback calculation is all within your control . . .
" Too bad so sad " is not the answer your customers like to hear when the cashback calculation is all within your control . . .