Cashback and Discovery Miles NOT Awarded AGAIN!!!

<p>I was not issued my discovery miles or cash back last month due to a "glitch" in the system. I was told it was to do with my vitality being disabled/deactivated because i had cancelled my discovery car insurance which was a sad story in the first place. The issue was resolved and i was paid my cashback and miles at the end of December, some 13 days after my statement closed.</p> <p> </p> <p>Low and Behold, it seems to have happened again, my statement closed o the 16th of January and i have not received any miles or cash back yet again. It seems Discovery cant resolve a simple issue and expect the customers to constantly log calls and queries for what is rightfully theirs. This is insane to say the least and to think an international company is being operated like a mickey mouse operation.</p> <p> </p> <p>Let’s see how long this one takes to get resolved and then until next month when I will need to call again………</p> <p> </p> <p>The reference number for the call logged is ********** 134. I spoke to a guy named Glen.</p>