***** CASE STILL GOING ON FROM JANUARY - REALLY? :-(

I phoned Discovery Bank on the 19th January 2024 regarding a ***** which happened on the 18th January 2024 and spoke to Johannes. According to Discovery's correspondence you would have contacted me and it will take 7-10 working days.

Then I phoned on the 24th of January and spoke to mr. Lisibana, ref ***9 and he said you are still busy with in the investigation. Phoned again on the 26th, spoke to Ntokoza - still busy. On the 31st you advised me to get an affidavit and email it back to you, which i did on the 1st Feb - CASE no: 69/02/2024 and emailed it to you on the 4th to the ***** department.

Since then I have made many calls and were told that Nomsa form the ***** department will phone me back. Yesterday the 17th May I wanted to speak to your manager, but after holding and a lot of transfers forth and back I spoke to Lilana (NOT THE MANAGER) at the ***** dept and you guys keep on saying someone will phone back, BUT NOBODY does and NOTHING happens.

This is ridiculous that SO many months has passed and NO ANSWER from anybody in your ***** depart. You want to tell me that the case are still under investigation? Why can nobody give me an answer, or even better yet, just phone back and tell me something.

UNECXEPTABLE!!!!!!