MB
Mariska B
1 reviews | Active since Mar 2012
01 Aug 2024, 12:39
***** case no feedback or status update
My ***** case was reported on 23 - 24th March 2024. To date I have not had any feedback relating to this matter. The case agent says she can't get this reported with the relevant Capitec ***** center, and Capitec ***** is waiting on them to report it I can't report it myself.
Please can something happen with this matter. I am not accepting the fact that there is no way to report this with the relevant bank.
R20K is not a little money and I acknowledge my mistake but seriously what are these units for if nothing can be done with this situation.
I am very disappointed in Discovery Bank in this regard.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
01 Aug 2024, 14:18Hi Mariska
I am currently looking into this for you and will revert with feedback at the soonest.
Kind regards,
Nosisa
I am currently looking into this for you and will revert with feedback at the soonest.
Kind regards,
Nosisa
Discovery Bank's reply01 Aug 2024, 14:18
Official
Hi Mariska
I am currently looking into this for you and will revert with feedback at the soonest.
Kind regards,
Nosisa
I am currently looking into this for you and will revert with feedback at the soonest.
Kind regards,
Nosisa
Discovery Bank's replyOfficial
01 Aug 2024, 14:39Hi Mariska
I have reached out to the ***** team and I was assured that an investigator will contact you shortly. Please expect a call soon.
Kind regards,
Nosisa
I have reached out to the ***** team and I was assured that an investigator will contact you shortly. Please expect a call soon.
Kind regards,
Nosisa
Discovery Bank's reply01 Aug 2024, 14:39
Official
Hi Mariska
I have reached out to the ***** team and I was assured that an investigator will contact you shortly. Please expect a call soon.
Kind regards,
Nosisa
I have reached out to the ***** team and I was assured that an investigator will contact you shortly. Please expect a call soon.
Kind regards,
Nosisa
MB
Mariska B's updateReviewer Update
12 Sept 2024, 14:29To date no contact from your ***** Team it is today the 12th September more than another month later.
Terrible terrible service.
Terrible terrible service.
MB
Mariska B's update12 Sept 2024, 14:29
Reviewer Update
To date no contact from your ***** Team it is today the 12th September more than another month later.
Terrible terrible service.
Terrible terrible service.
MB
Mariska B's updateReviewer Update
18 Mar 2026, 14:11And still to date no contact from your ***** TEAM, I had to call again to follow up after the Case inspector at the police indicated he cannot do anything if this is not reported. He has the identities and informaition of where these individuals are but can't go forward until this matter is reported and he has a reference number.
MB
Mariska B's update18 Mar 2026, 14:11
Reviewer Update
And still to date no contact from your ***** TEAM, I had to call again to follow up after the Case inspector at the police indicated he cannot do anything if this is not reported. He has the identities and informaition of where these individuals are but can't go forward until this matter is reported and he has a reference number.
MB
Mariska B's updateReviewer Update
24 Mar 2026, 09:13@Discovery Bank
NO FEEDBACK OR CONTACT FROM THE SUPPOSED INVESTIGATOR IT IS NOW 24TH MARCH 2026.
NO FEEDBACK OR CONTACT FROM THE SUPPOSED INVESTIGATOR IT IS NOW 24TH MARCH 2026.
MB
Mariska B's update24 Mar 2026, 09:13
Reviewer Update
@Discovery Bank
NO FEEDBACK OR CONTACT FROM THE SUPPOSED INVESTIGATOR IT IS NOW 24TH MARCH 2026.
NO FEEDBACK OR CONTACT FROM THE SUPPOSED INVESTIGATOR IT IS NOW 24TH MARCH 2026.