MH
Mark H
1 reviews | Active since Jul 2011
13 Nov 2015, 12:54
Card setup does not work
I received a new Discovery Card today. The instructions attached to change the PIN do not work on the website. I am forced to go to Discovery Online Banking. I am unable to register on the website because it tells me it doesn't have the country from which it is requested. There is no option to select the country from which it is requested. The new Discovery card is now useless as a result of the useless website. <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Card by Hellopeter.com)</em></div>
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Replies (1)
Discovery Bank's replyOfficial
17 Nov 2015, 11:59Hello tom77,
Thank you for your comments and for bringing this matter to our attention.
As we discussed, we are aware of the current technical error and we are working to resolve it.
We trust that our interim solution will work for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed, we are aware of the current technical error and we are working to resolve it.
We trust that our interim solution will work for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,
Discovery Bank's reply17 Nov 2015, 11:59
Official
Hello tom77,
Thank you for your comments and for bringing this matter to our attention.
As we discussed, we are aware of the current technical error and we are working to resolve it.
We trust that our interim solution will work for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed, we are aware of the current technical error and we are working to resolve it.
We trust that our interim solution will work for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,