SN
SAKHILE N
1 reviews | Active since May 2013
28 Feb 2015, 15:46
Card Not closed after request
I have an account with discovery card which I asked them to close as Im not using the card since I got it. This was not done and I just received an sms confirming that they have billed me. Im really not happy
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Replies (1)
Discovery Bank's replyOfficial
02 Mar 2015, 11:55Hello jubjub,
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:40 however we were only able to leave a voice message.
As per our message, we will correspond with you via email in order to resolve your query.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:40 however we were only able to leave a voice message.
As per our message, we will correspond with you via email in order to resolve your query.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply02 Mar 2015, 11:55
Official
Hello jubjub,
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:40 however we were only able to leave a voice message.
As per our message, we will correspond with you via email in order to resolve your query.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We called your cellphone number this morning at approximately 11:40 however we were only able to leave a voice message.
As per our message, we will correspond with you via email in order to resolve your query.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za